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Chargeback Eligibility Checker

Last updated: April 2026

Payment details

Card scheme

Merchant contact

Protection available

Section 75 applies to this purchase.

Your credit card company is jointly liable with the retailer. This is usually your strongest protection.

Eligibility summary

Section 75: Eligible

Credit card purchase in the qualifying GBP100-GBP30,000 range.

Chargeback: Eligible

Card scheme chargeback may apply. Act quickly because card providers usually need to raise it within 120 days.

Deadline: 31 August 2026 (105 days remaining)

What to do now

Start with a Section 75 claim to your credit card provider, and ask about chargeback as a backup.

  1. Contact the merchant in writing and keep the email trail.
  2. Write to your credit card provider stating that you are making a Section 75 claim.
  3. Provide receipts, order confirmations, delivery dates, and evidence of what went wrong.
  4. If the card provider refuses, escalate to the Financial Ombudsman Service within the complaint time limits.

If your claim is refused

The Financial Ombudsman Service offers free, independent dispute resolution for complaints about card providers and lenders.

Contact FOS ->

Section 75 vs chargeback

Section 75 is a legal right for qualifying credit purchases. Chargeback is a card scheme process that can work on debit and credit cards but is not a legal right.

Does Section 75 apply to PayPal?

Usually no. Paying through PayPal can break the direct debtor-creditor-supplier link needed for Section 75. Use PayPal buyer protection instead.

How long for chargeback?

The usual window is around 120 days from the transaction date or expected delivery/service date, but scheme rules vary. Contact your bank quickly.

What does this mean?

This calculator is designed to help you understand the likely number before you make a decision or start an application.

Your result should be checked against official UK guidance, especially if your circumstances include dependants, exemptions, prior leave, or a complex immigration history.

Treat the figure as a planning tool rather than legal advice. Where the answer affects an application deadline or major payment, speak to an authorised adviser.

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